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LICENSED AGENCY FAQs

​Why is Licensing Important?

Licensing protects consumers by reducing the risk of abuse, neglect, fraud, or inadequate care. Licensed providers are subject to regulatory oversight by the State of California.​

 

What are the Benefits of Using a Licensed Agency?

Licensed agencies...

  • ​...are required to employ trained, licensed, and state registered staff.

  • ...have experienced caregivers ready to work on short notice if schedules change or a previous caregiver becomes unavailable.

  • ...assume full liability for all care.

  • ...assume responsibility for:

    • Employee hiring and oversight.

    • Employee taxes, insurance, and benefits.

    • Developing and updating a plan of care.  

    • Background and reference checks, as well as, all state licensure requirements including TB tests and fingerprint submission to the Department of Justice.

    • Continuing education and ongoing skill training for caregivers.

    • Supervision and oversight.

  • ...accept Long Term Care and Workers Comp insurance.

  • ...collaborate with other professional healthcare team members.

  • ...are bonded and insured to protect you against loss.

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What if I chose an non-licensed agency?

Your responsibilities would include...

  • ...employee hiring and oversight.

  • ...employee taxes, insurance and benefits.

  • ...running background and reference checks.

  • ...finding a replacement for your employee who does not show or calls off sick.

  • ...following CA Labor Law regarding overtime, etc.

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